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MISSION
Merino Wheels is a second and third generation family business, we are dedicated to offering a wide range of high quality wheels designed for all types of loads from light, intermediate and high capacity. With more than 50 years of sales and service experience, we are committed to providing products that stand out for their durability, reliability and elegance. Through our personalized attention and deep knowledge of the local market, we ensure that each client receives the best advice to meet their specific needs. In addition, we provide repair, installation services and deliver to the entire island, always guaranteeing the total satisfaction of our customers with an efficient and accessible service.
VISSION
To be recognized as the leading company in Puerto Rico in the provision of high quality wheels, with a continuous focus on innovation, excellence in service and sustainability. We strive to be a benchmark in the market, guaranteeing products that are not only durable and functional, but also respectful of the environment. Our vision is to continue growing as a trusted family business, with a strong commitment to satisfying our customers, developing our communities and strengthening our legacy for future generations.
VALUES
At Ruedas Merino, we are guided by fundamental principles that reflect our commitment to excellence and service. We value quality in all our products and services, always seeking to exceed our customers' expectations. We act with honesty and transparency, maintaining open and sincere communication in all our relationships. Our focus on customer service leads us to offer personalized, efficient and close attention, ensuring the total satisfaction of those who trust us. We encourage teamwork, recognizing that success is built by collaborating and supporting each other. In addition, we seek constant innovation, adopting new solutions and technologies to stay at the forefront of the market. We feel deeply committed to our social and environmental responsibility, implementing sustainable practices that reduce our impact on the environment.
Finally, we honor our tradition and legacy as a family business of more than 50 years, maintaining the values ​​that have allowed us to grow and serve our community with integrity and dedication.
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